[8:30:22 pm]: Please be patient while we're helping other people.
[8:30:28 pm]: Welcome! You're now connected to Health Insurance Marketplace Live Chat.
Thanks for contacting us. My name is Delores. To protect your privacy, please don't provide any personal information, like Social Security Number, or any other sensitive medical or personal information.
[8:30:55 pm]: Lynn
Hello. I am a first-time visitor. When I click "Create account" nothing happens.
[8:31:12 pm]: Delores
I apologize for the inconvenience.
[8:31:26 pm]: Delores
Thank you for your interest in the Marketplace and for sharing your feedback. We apologize for any technical difficulties you may be experiencing as you use HealthCare.gov. We know this can be frustrating, and we're working around the clock to improve HealthCare.gov and to make sure your experience with it is a positive one.
[8:31:51 pm]: Delores
will make a note of your feedback. In the meantime, you can still complete an application right now by selecting the following link to download a paper application:
http://marketplace.cms.gov/getofficialresources/publications-and-articles/publications-and-articles.html. Choose the application that best fits your needs under "Marketplace Consumer Application."
You may also call the Marketplace at 1-800-318-2596 for help with completing an application or to request a paper application by mail.
[8:33:14 pm]: Lynn
Thank you. Good night.
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