To: Red Rose Transit Authority
Your Message: The smoking ban at the Queen Street Station needs to be enforced by RRTA and its employees. Smokers are smoking all over the station, not just in the designated smoking area. Customers (bus riders) should not have to breathe second-hand smoke. Nor should RRTA employees tell customers to tell a smoker to stop it.
Smokers stand right next to the open doors of buses and pollute the air for people sitting inside. They pollute the air for people waiting to board the buses.
Smoking in the Queen Street Station in areas other than the designated smoking area has been happening for too long. It needs to be addressed immediately. It needs to stop. Thank you.
On Thu, Jun 5, 2014, Semia L. Hackett <firstname.lastname@example.org> wrote:
Thank you for your recent communication regarding smoking at the Queen Street Station. Our team will, once again, counsel Operators to use the designated smoking area at the station.
It is our mission to provide effective public transportation services to the citizens of Lancaster County and to perform these services at the highest standards of safety, courtesy, reliability, and efficiency. Should you have additional concerns, please do not hesitate to contact me at (717) 358-1925.
Again, thank you for taking time to contact Red Rose Transit Authority.
Semia L. Hackett, MPA
Director of Operations, Red Rose Transit Authority
I appreciate RRTA taking action to address this serious health concern for the benefit of its employees and customers.
Lynn K. Miller
You can't walk through Queen Street Station without inhaling second-hand smoke. And the cigarette butt litter is everywhere, as seen in the photos. Last week I filed a third complaint with the state Department of Health ("Oh, you filed complaints before?" asked Barbara Caboot. Yes, once a year since 2012). Barbara said they are sending information to RRTA and referring the matter to our Philadelphia-based regional subcontractor, the Health Promotion Council.
When RRTA decides to enforce smoking restrictions at the Queen Street Station, more people might start riding its buses. Until then, the second-hand smoke is just one more reason for people not to "Dump the Pump" -- the annual promotion by the American Public Transportation Association to encourage people to take public transportation, happening Thursday, June 19.